Refund Policy

At Course Pick Lab, we value our learners and strive to provide high-quality English speaking courses. To maintain fairness and transparency, we have outlined our refund policy below.

1. Eligibility for Refund

• Refund requests must be made within 7 days of enrollment.

• Refunds are only applicable if:

  • The learner has not accessed more than 20% of the course content.

  • The learner faces technical issues preventing access, and our support team is unable to resolve them.

2. Non-Refundable Cases

Refunds will not be issued in the following situations:

• Change of mind after purchase.

• Failure to attend live classes despite access being provided.

• Accessing/using more than 20% of the course content.

• Violation of our Terms & Conditions (e.g., sharing login details, misuse of content).

3. Refund Process

• To request a refund, email us at Info@coursepicklab.online with your enrollment details and reason for the request.

• Our support team will review your request within 7 working days.

• If approved, the refund will be processed through your original payment method within 10–15 working days.

4. Course Transfer / Adjustment

Instead of a refund, learners may request:

• Course Transfer – Shifting enrollment to another course of equal value.

• Fee Adjustment – Applying the paid amount toward a future course or batch.

5. Contact Us

For any refund-related queries or assistance, please contact us:

📧 Email: Info@coursepicklab.online
🌐 Website: www.coursepicklab.online